CITCM COVID-19 Re-Entry Protocols

Updated Sep 1, 2020
COVID-19 remains a serious health threat, in particular for older adults, people with underlying heath conditions, and people with compromised immune systems. It is important to note that this virus can lead to serious health outcomes; knowledge about the impacts of the virus continues to evolve. The Chief Medical Officer of Health (CMOH) has issued specific Orders regarding the COVID-19 (CMOH Orders). These CMOH Orders detail the restrictions and precautions necessary to prevent the spread of COVID-19, as well as the actions required to safely resume activities while still protecting Albertans.

This document outlines protocols that the students, faculty, and staff must follow when coming onto CITCM campus and clinic.


If you feels ill, and particularly with COVID-19 type symptoms of cough, fever, shortness of breath, runny nose or sore throat, or any of the other symptoms identified by Alberta Health Services, do not come to the campus.

Quarantine and Isolation

Attendees (Student, faculty, employees, and visitors) will not be permitted to enter the school and legally required to isolate for :

  • 14 days if they returned to or entered Alberta from outside Canada or are a close contact of someone with COVID-19
  • 10 days if they have any symptoms that are not related to a pre-existing illness or health condition: cough, fever, shortness of breath, runny nose or sore throat

Consent form

All attendees are required to fill out the Covid-19 Consent form each term.

Daily Screening

All attendees are required to fill out the daily screening (available on google).

It is the responsibility of students, faculty, employees, and visitors to comply with the screening requirements established. Attendees who refuse to be screened will not be permitted to enter the school.


All attendees are required to have the temperature measured at the front desk.

Hand Hygiene

Wash your hands with liquid soap and water or an alcohol-based hand rub. Especially before and after coming into frequent contact with high-touch point surfaces like door handles, elevator buttons.
See Appendix 1 below for details of Hand Hygiene.


Non-medical Mask is required.

If students cannot wear masks due to physical or medical conditions, face coverings or face shields are required. Otherwise, students should take classes through ZOOM.
See Appendix 2 below for Personal Protective Equipment for Donning and Doffing masks.

Respiratory Etiquette

  • Wear a non-medical mask to protect others
  • Coughing and sneezing into bent elbow
  • Prompt disposal of tissues in the trash
  • Wash hands after disposed the tissues

Physical distancing

  • Keep at least a physical distance of 2 metres distance from other people.
  • Avoid physical touch when encounter others at narrow space, such as classrooms, hallways, washrooms.

Shared hallway and lobby

  • Walk on the right-hand side of the hallway wherever possible, creating one-way pedestrian traffic and minimizing contact with passersby.
  • Follow signage and floor markings when moving around campus.
  • Winter boots can be placed in the classroom by the entrance.
  • Lockers are recommended to students for storing personal belongings.


  • Students must wear masks for practicum classes. (Cloth mask, non-medical mask, and etc.)
  • Stay in their designated region (assigned chairs and table) within the assigned cohort.
  • Wash hands/ sanitize hands before and after the practice on each other.
  • Stay in the classroom regions of the campus as much as possible.

Clinic rooms

  • Clinic rooms are only open to practicum classes and student clinic. Students need to thoroughly clean and disinfect after each use.


  • To decrease the transmission risk, the kitchen and water dispensers are currently closed to students. Snacks and bottle water are highly recommended.

Herbal Pharmacy

  • Herbal Pharmacy is open to student clinic interns and observers.
  • Only one group at a time, no more than 2 people, students must disinfect all touched areas after use.

Laundry room

  • Only one student in Laundry room at a time. Disinfect any surface of the washing machine before and after use.
  • Put a new patient’s gown before folding the laundry. Only one group folding the laundry at a time, no more than 2 people.

Cleaning and disinfection

Lysol wipes are available in all classrooms and clinic rooms. Lysol sprays are available in clinic rooms.

Practicum Class

  • Classroom/ massage classroom: At the end of the practicum class, students must thoroughly disinfect any surface they may touch, including massage tables, mats, chair handles (especially the top part), and rolling stools.
  • Clinic rooms: Students must thoroughly disinfect any surface they may touch, including the doorknobs, countertop, chairs, switches (light, heat lamp). Students must fill out the check list of the clinic room after each use. Sign and date the form.

Student Clinic

  • Clinic rooms: Intern and observer students must thoroughly clean and disinfect any surface area the patient may have come in contact after each use. Including the treatment bed, chair, floor, countertop, pillows, headrest, doorknob, contents in the medical tray, especially the clean and waste container. Students need to complete the disinfect tasks, they must fill out the check list of the clinic room after each use. Sign and date the form.
  • Lab coat: Intern and observer students will be asked to leave their lab coat at school and be washed. See student clinic guidelines for details.

Responding to illness

If an attendee enters the school after they have been screened, but subsequently exhibits signs and symptoms consistent with a respiratory illness, whether COVID-19 is suspected or not, the school must:

  • Provide a new mask for the attendee to wear.
  • Have the attendee complete hand hygiene.
  • Isolate the attendee from others in a designated room.
  • Advise the attendee to self-isolate and call Health Link 811.
  • Advise the attendee not to use public transportation.
  • Clean and disinfect the practice area immediately.
  • Keep a record of all close contacts of the symptomatic person and other visitors and staff at the time of the visit.
  • Call Health Link 811 to receive further guidance


Respond to attendees who do not comply with the school guidelines.

If an individual is not following public health orders, the school can:

  • Remind the person that not following public health orders is against the law and puts people at risk.
  • To report urgent matters that require an immediate response contact the local law enforcement agency. Do not call 911 If an organization/business/entity is not following public health orders
  • Submit a complaint to AHS public health inspectors online or leave a message at 1-833-415-9179.

Appendix 1

Hand hygiene

  • Remove jewelry before hand washing procedure.
  • Wet your hands with warm running water.
  • Apply liquid soap and lather thoroughly
  • Rub your hands vigorously for a minimum 20 seconds as you wash them
  • Wash all surfaces of your hands including backs of hands, wrists, between fingers, under fingernails.
  • Rinse your hands well. Leave the water running.
  • Dry your hands with a single use towel (e.g., paper towel)
  • Turn off the water using the same towel, or with a paper towel, not with your bare hands.
  • When using hand rubs, apply the product to dry hands and rub hands together covering all surfaces for a minimum 20 seconds. Hands should be allowed to dry thoroughly. Do NOT use paper towels after using ABHR (Alcohol based hand rub).

Hand Hygiene is the most important infection control measure. Hand washing should be done:

  • Before and after patient contact or acupuncture treatment
  • Before and after preparing, handling, or dispensing herbs or herbal remedies
  • When hands are contaminated during the treatment
  • Immediately after inadvertent exposure to blood or body fluids
  • When hands are visibly soiled
  • After contact with environmental surfaces or equipment
  • After removing gloves
  • Before preparing, handling, and serving or eating food
  • After handling money or other items that may be contaminated
  • After answering the phone or using the computer or other electronic devices and returning to a patient
  • After personal body functions

Appendix 2

Personal protective equipment (PPE)

Personal protective equipment consists of gowns, gloves, masks, facial protection (i.e., masks and eye protection, face shields or masks with visor attachment) or respirators that can be used to provide a barrier to help prevent potential exposure to infectious disease.

Donning mask

  • Perform hand hygiene.
  • Open mask fully to cover from nose to below chin.
  • Put on mask
  • Secure ties to head (top first) or elastic loops behind ears
  • Mould the flexible band to the bridge of nose (if applicable)
  • Ensure snug fit to face and below chin with no gaping or venting

Doffing mask

  • Perform hand hygiene
  • Do not touch the front of the mask
  • Carefully remove mask by bending forward slightly, touching only the ties or elastic loops. Undo the bottom tie first then undo the top tie.
  • Discard the mask in the garbage.
  • If the mask itself is touched during doffing, perform hand hygiene


Disclaimer: This document will be updated without notice. Please follow the most updated version for the protocol.